Frequently Asked Questions  >  

Messaging

Sending messages


Sending messages is very easy and fast. You can start messaging from almost any section on Zangi:

Option 1) From Contacts → tap on the profile of a contact → tap on Chat. If you only see the Zangi-Out option, then this person is not a Zangi user.

Option 2) From Calls → Keypad → enter the phone number of the person you want to call → tap on the call button → tap on Chat. If you only see the Zangi-Out option, then this person is not a Zangi user.

Option 3) From Chats → tap on the pencil icon→ enter a name/phone/email to start chatting with → message them

Option 4) If you’ve already started messaging with someone: Chats → tap on the contact info on top-left → tap on Call, Video, Chat, Zangi-Out, etc.

Option 5) If you’ve already had a call with someone: Calls → tap on the (i) on the right side of call → tap on Chat.

Related resources

Zangi Fast Messaging - VIDEO

Who can see my messages?


Zangi has a very tight security system and architecture. Zangi uses end-to-end encryption, securing the entire journey of your content and metadata, from start to finish, and during transport

Only you and the recipient can see the messages and files you send to each other. Zangi does not store your messages on any servers, therefore Zangi nor other 3rd parties don’t have access to anything. That’s why when signing into another device, your messages are not transferred, because everything is serverless.

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Editing/deleting messages


Edit your messages after sending it, delete them so that they disappear for you or for everyone.

iOS: To do so go to Chats → open any chat → long press on a message → choose an action (Copy, Forward, Reply, Edit, Delete, Share via… or More. If you want to select multiple messages → select More → select as many messages as you want and Delete or → select Delete All.

Android: To do so go to Chats → open any chat → tap on a message → choose an action (Copy, Forward, Reply, Edit, Delete, Share via… If you want to select multiple messages → long press → select as many messages as you want → Delete them.

Delete for Me/ Delete for Everyone

Delete for Me deletes your selected messages from your side (your phone). You can choose Delete for Me to delete any message (yours or a recipient's) anytime you want.

Delete for Everyone deletes messages from your phone and the recipient's phone or group’s phones. You can only select Delete for Everyone for messages that you sent in the chat yourself, within 3 days of sending them.

Security of messages


Zangi encrypted messaging app uses leading-edge cryptography to protect messages between sender and receiver, as well as the communication between the app and the servers. Zangi encryption algorithms work transparently in the background and don’t need to be activated — they are always on.

Strength of encryption:

— RSA-2048 and RC4+ for client-server data transport encryption

— Advanced Encryption Standard (AES-256) for symmetric encryption

— Elliptic Curve (Curve25519) cryptography for authentication

— Elliptic Curve Diffie-Hellman (ECDH) for key agreement

— Secure Hash Algorithm (HMAC-SHA256) for message digest

— Customized TLS/Noise for encrypting the transport layer

Related resources

Zangi Security Page

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Sending voice messages


To send voice messages: open any chat → put the device close to your ear → Zangi will automatically start recording your voice message. The recording will stop as soon as you put the device down. Before you send the voice message, you can listen to it or delete the entire recording.

You can also press the microphone icon (inside your chat) to start a recording.

Related resources

Record voice messages automatically- HOW TO VIDEO

Pinning a Chat or a Conversation


Simply tap and hold on a chat and tap the pin icon at the top of your screen. With pinned chats, you will never have to worry about scrolling through the long list of conversations to text your family members or your best friend. You can pin unlimited number of the most important group or individual chats to the top of your chat list for easy access.

This new feature is very handy for those who find their Zangi stuffed with random messages. Once you have pinned a conversation in Zangi Messenger, it will come right on top, no matter what other messages are streaming in.

If you ever wish to unpin a pinned chat, long press on the chat, and you’ll see the unpin option on top this time. Choose this and the chat will move down to the chain of threads.

Related resources

How to Pin a Chat or a Conversation? - HOW TO VIDEO

Sending messages to myself


Have something to save or want to make a note? Send media files or voice and text messages to yourself.

Go to your app SettingsPersonal Messages → write to yourself. Or find your messages in the Chat section if you’ve already been messaging yourself.

Transferring files & photos


Open a chat and click on the + icon →You will have options to send photos, videos, your location, contacts, links or any documents → tap the Clip icon → attach files. For iOS devices, you can attach different kinds of files from your iCloud or Dropbox. For Android devices, you can choose files from the device storage.

You can transfer different kinds of files like images, videos, your location, contacts, as well as text (.txt), Word (.doc and .docx), Excel (.xls and .xlsx), PowerPoint (.ppt and .pptx) and PDF format files. The maximum size file size that is supported is 300 MB, and images larger than 1920x1080 resolution are resized to this maximum size. Very soon we’ll have no file and image size restrictions at all. Stay updated!

Related resources

Zangi Security Page

Zangi File Sharing - HOW TO VIDEO

Zangi Animated GIF Sharing - HOW TO VIDEO

Group messaging


Zangi groups are powerful communication tools for instant messaging.

Creating Groups

To create a group tap on the pencil icon → choose multiple member(s) you want to chat with. Choose members by entering their name/number/email.

You can also tap on a contact’s profile info → select Create Group → create a group including them.

Zangi Group Advantages

UNIFIED HISTORY- Edit your messages after posting, delete them so that they disappear for you or for everyone.

CROSS-PLATFORM AVAILABILITY- Access your messages anytime, from any number of your mobile devices.

INSTANT SEARCH- Find the message you're looking for, even among millions and filter with contact and date.

REPLIES- Easily reply or forward certain conversations and keep communication efficient, no matter the group size.

SMART NOTIFICATIONS- Mute the group convo or pin the conversation to get notifications only when people reply to your messages.

FILE SHARING- Send and receive files of any type, up to 300 MB in size each, access them instantly on your other devices.

Viewing all sent files and Shared Media


To view everything in one place, tap on any contact or group’s profile info → go to Shared Media. There you will see all sent media, documents and links from the chat between the contact or group → tap on a media to share it, save it or delete it.

I don’t see a certain media

If you don’t see a certain media, then it might be deleted or it might have expired. To keep media forever/for 1 month / for 1 week / for 3 days configure the settings from app SettingsData StorageKeep Media.

Searching for specific messages and words


You can easily find what you’re looking for with the app’s search sections:

  • 1) Search Calls: Search for names/emails/numbers in the search box in Calls.

  • 2) Search Contacts: Search for names/emails/numbers in the top search box in Contacts and get results for both Zangi contacts and non-Zangi contacts.

  • 3) Search Messages: Search for contacts and messages in the search box in Chats.

  • 4) Search within Messages: Search the messages with a certain person, by going to Chats → opening a chat → tapping on the contact’s name → open their profile info → select Search in this Chat or Shared Media → search for specific words or Search by date.

If you can’t find a message or word or media, even after searching or viewing shared media, then it might be deleted by you or anyone else in the conversation.To keep media forever/for 1 month/ for 1 week/ for 3 days configure the settings from the app SettingsData StorageKeep Media/.

Replying/forwarding/sharing specific messages


The Reply feature allows you to respond to a particular message, both in a group and in an individual chat.

Tap and hold the message to highlight → tap Reply/Copy/Forward or Delete → tap the text input field → type and send your response. If you wish to cancel a reply before sending, you can tap on the x.

Can I restore messages?


If you or a recipient has deleted a message or if you’ve lost contact with someone in any sort of way, Zangi cannot help you recover messages, regardless of how important they are. Zangi cannot help because Zangi does not store anything. We are serverless.

And you cannot request information or messages about someone else. Zangi doesn’t not have access or any records about any user.

What do the blue ticks mean?


One tick — message delivered to Zangi and your friend has been notified if he allows notifications.

Two ticks — message read (your friend opened Zangi and opened the conversation with the message).

Notifications for messages


If you do not want to receive notifications from Zangi, open app Settings → tap on Notifications → choose one-by-one which notifications you want to turn off and on.

For Android you can mute a single contact or multiple contacts by long pressing the chat to select it → select the mute icon. Select as many chats as needed for bulk actions.

For iOS you will have to slide left to show the options of pin/ mute/ delete.

Chat in-app sounds


Go to app SettingsNotifications to enable/disable sounds, vibrations, banners and other notifications. You can enable/disable sounds for messages, groups and call sounds, vibrations or banners separately.